Frequently Asked Questions

Rocket Self Storage frequently asked questions

Where are you based?

Rocket Self Storage serves the local area of Benfleet, Essex, we also can provide indoor self storage for residents and businesses in the surrounding areas of Hadleigh, Rayleigh, Wickford, Canvey, Pitsea, Basildon, Billericay, Leigh on Sea and Southend on Sea.

What sizes of storage units do you offer?

We offer a range of storage unit sizes to accommodate your needs:

- 30 sq ft
- 40 sq ft
- 50 sq ft (most popular)

How do I reserve a storage unit?

You can reserve a storage unit by calling us on 01268 975321 or by visiting our website here. We'll need some basic information like your name, contact details, and the size of the unit you need.

What are the access hours?

Our facility is open 7 days a week from 8 am to 6 pm, Monday to Friday, 9 am to 4 pm Saturdays and 10 am to 3 pm Sundays. You'll have access to your storage unit with your personal access code to open our electric roller shutter.

Do you offer climate-controlled units?

We can offer you our indoor self-storage facility, which is a step up from traditional container storage. Inside, your belongings will be safe from temperature fluctuations, and each room is padlocked for extra security. Plus, our building is insulated to keep everything in great condition.

How much notice do I need to give when moving out?

We just require 30 days written notice when vacating your storage unit. This helps us prepare the unit for the next tenant.

Do you have any discounts or specials?

We frequently offer move-in specials and discounts for seniors, students, military members, and long-term renters. Check our website or give us a call to see what deals are currently available.

Do you have toilet facilities on site?

Yes, we provide toilets for our clients to help raise the level of your storage experience.

Do you have security cameras on-site?

Absolutely. We have 24-hour video surveillance throughout our facility to ensure the safety of you and your belongings.

Are the rooms alarmed?

Yes, your room will have an alarm system built in. It will always be on until you enter your access code upon entering the facility. The entire facility is also equipped with an alarm system for security.